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Tips – 🚨 Massive Anker Power-Bank Recall: What You Need to Know
Anker has announced a major global recall of several popular power banks due to fire and burn risks caused by faulty battery cells. Check your model and serial number today to claim a free replacement or refund through Anker’s official recall page.
Home » Blog » Tips » Tips – 🚨 Massive Anker Power-Bank Recall: What You Need to Know

There is a Massive Anker Power-Bank Recall. Anker has issued a voluntary global recall of several popular power-bank models due to potential fire and burn hazards. Here’s everything your readers should know:


📦 What’s Being Recalled?
  • Sold June 1, 2016 – Dec 31, 2022 in the U.S.
  • Over 1.15 million units involved
  • Linked to 19 fire/explosion incidents2 minor burns, and roughly $60,000 in property damage  
  • A1257 (Power Bank 10K, 22.5 W)
  • A1647 (20K mAh Power Bank with USB‑C cable)
  • A1652 (MagGo 10K)
  • A1681 & A1689 (Zolo Power Bank 20K, 30 W)  

These units may have defective lithium-ion cells that could overheat, smoke, or ignite  .


Enhanced quality-control testing uncovered manufacturing defects in battery cells sourced from one supplier.

While the risk is low, Anker recalled the units out of an abundance of caution  .


  1. Check the model number printed on the bottom or side—look for A1263, A1257, A1647, A1652, A1681, or A1689  .
  2. Verify your serial number (SN).
    • For A1263: printed on bottom, check via Anker’s Product Recalls page—does not include letters “O” or “I”  .
    • For A1257 etc.: SN is 16 digits and also excludes “O” or “I”  .
  3. Use Anker’s online recall form to enter your model and SN:

Q: 

A: Yes. This is a global recall for models A1257, A1647, A1652, A1681, A1689. Simply verify your SN via the international form above.

Q: 

A: Yes. Affected models are eligible for a replacement power bank, or gift card/refund depending on your country’s policy. Contact the shop or store you purchased or Anker local store, they can assist you for the recall as it has been announced globally.

Q: 

A: After confirmation, Anker may arrange return shipping. Alternatively, you can drop it off at a certified lithium‑ion disposal facility or your local Household Hazardous Waste (HHW) centre ().


  1. Stop using the power bank (use only to verify SN).
  2. Verify model & SN online via Anker’s Product Recalls page.
  3. Submit your recall claim, including photos and, if available, proof of purchase.
  4. Choose your remedy: replacement device or gift card/refund.
  5. Dispose safely only after recall confirmation—via Anker or local certified centres.
  6. Do not throw it in general trash or standard recycling bins  .

  • [ ] Check model: A1263, A1257, A1647, A1652, A1681, or A1689
  • [ ] Check SN (16 digits; no “O” or “I”)
  • [ ] Visit Anker’s Product Recalls pageanker.com/product-recalls
  • [ ] Submit claim + photo(s)
  • [ ] Stop using & await replacement or gift card
  • [ ] Dispose via certified facilities after recall confirmation

  • Safety first: faults in lithium-ion cells can result in fire hazards.
  • With over 1 million units recalled and numerous confirmed incidents, this is a serious issue  .
  • Global protection: not just in the U.S.—international customers are covered too.

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