There is a Massive Anker Power-Bank Recall. Anker has issued a voluntary global recall of several popular power-bank models due to potential fire and burn hazards. Here’s everything your readers should know:
📦 What’s Being Recalled?
🔹 PowerCore 10000 (Model A1263)
- Sold June 1, 2016 – Dec 31, 2022 in the U.S.
- Over 1.15 million units involved
- Linked to 19 fire/explosion incidents, 2 minor burns, and roughly $60,000 in property damage
🔹 Five additional models (global recall: June 2025)
- A1257 (Power Bank 10K, 22.5 W)
- A1647 (20K mAh Power Bank with USB‑C cable)
- A1652 (MagGo 10K)
- A1681 & A1689 (Zolo Power Bank 20K, 30 W)
These units may have defective lithium-ion cells that could overheat, smoke, or ignite .
🔥 Why the Recall?
Enhanced quality-control testing uncovered manufacturing defects in battery cells sourced from one supplier.
While the risk is low, Anker recalled the units out of an abundance of caution .

🆔 How to Identify Affected Units
- Check the model number printed on the bottom or side—look for A1263, A1257, A1647, A1652, A1681, or A1689 .
- Verify your serial number (SN).
- For A1263: printed on bottom, check via Anker’s Product Recalls page—does not include letters “O” or “I” .
- For A1257 etc.: SN is 16 digits and also excludes “O” or “I” .
- Use Anker’s online recall form to enter your model and SN:
- U.S.: anker.com/a1263‑recall‑form
- Global: anker.com/mmrc2506‑form
🌍 FAQ for International Users
Q:
I live outside the U.S.—can I still use the recall?
A: Yes. This is a global recall for models A1257, A1647, A1652, A1681, A1689. Simply verify your SN via the international form above.
Q:
Do I get a replacement outside the U.S.?
A: Yes. Affected models are eligible for a replacement power bank, or gift card/refund depending on your country’s policy. Contact the shop or store you purchased or Anker local store, they can assist you for the recall as it has been announced globally.
Q:
What about disposal overseas?
A: After confirmation, Anker may arrange return shipping. Alternatively, you can drop it off at a certified lithium‑ion disposal facility or your local Household Hazardous Waste (HHW) centre ().
🛑 What You Should Do Immediately
- Stop using the power bank (use only to verify SN).
- Verify model & SN online via Anker’s Product Recalls page.
- Submit your recall claim, including photos and, if available, proof of purchase.
- Choose your remedy: replacement device or gift card/refund.
- Dispose safely only after recall confirmation—via Anker or local certified centres.
- Do not throw it in general trash or standard recycling bins .
✅ Quick Checklist
- [ ] Check model: A1263, A1257, A1647, A1652, A1681, or A1689
- [ ] Check SN (16 digits; no “O” or “I”)
- [ ] Visit Anker’s Product Recalls page: anker.com/product-recalls
- [ ] Submit claim + photo(s)
- [ ] Stop using & await replacement or gift card
- [ ] Dispose via certified facilities after recall confirmation
⚠️ Why This Is Important
- Safety first: faults in lithium-ion cells can result in fire hazards.
- With over 1 million units recalled and numerous confirmed incidents, this is a serious issue .
- Global protection: not just in the U.S.—international customers are covered too.
📌 Resources
- Anker Product Recalls main page: anker.com/product-recalls
- U.S. recall form (A1263): anker.com/a1263-recall-form
- Global recall form (A1257 etc.): anker.com/rc2506-form
- CPSC U.S. recall info: refers customers to above pages
